Returns & Exchanges
At NBT Clothing, we want you to be fully satisfied with your gear, which is why we offer a 30-day return window for items in original, unworn condition. Whether you need a different size or a full refund, our streamlined process ensures you get back to your journey without the hassle.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
- 3.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is clean and free of any signs of wear.
- 4.Ship and Track
Drop off your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.
